Should I wait six weeks before I let you know I have not received my order? - Dreadlocks FAQ's

I feel awful when people call me and tell me they ordered two months ago and still do not have their package. Please let us know as soon as it is apparent that there is a problem. If your order should take 7-10 days to get there, and it has been two weeks there is a problem, please contact us. If you sent your order to us in the mail please take into account time for it to get to us and all that.